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OUR SERVICES Smartran helps its clients improve services, increase efficiency and provide a better customer experience. Through all aspects of our work, we have established a track record of increasing return on investment, shortening project timescales, increasing benefits and reducing costs. We achieve these outcomes through our involvement at every stage of the project lifecycle. Our main areas of work are business process improvement, implementation of future ticketing technology and deployment of multi-application smart card schemes. With the current focus on cost reduction, we can apply our experience to make processes more efficient, to increase revenues and reduce wasted resources. For one client, we identified delayed financial settlement in excess of £4million which was corrected and the underlying cause mitigated. For Waltham Forest Borough Council, we have helped enable the progressive transition of over £10m cash receipts per annum to lower cost, more convenient channels. We are helping another client introduce a leading edge web ticketing service which will make it easier to buy tickets online and provide a more flexible, lower cost alternative to traditional face to face channels. We are working on a current assignment which could halve the cost of issuing smart cards and triple the uses for each card. We are working with partners through the SCNF and LASSeO to promote and exploit best practice in smart card technology to improve service delivery and the customer experience. Our goal is to help clients achieve sustainable service improvement at reduced cost. Our broad systems, government and commercial experience enables us to undertake rapid short focused studies, major projects and contract management assignments. We typically work on the client side of an initiative:
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London Councils and Capital Ambition chose Smartran to investigate the introduction of a Pan-London Resident Card. Read more... Hillindgon Council Assertis chose Smartran to advise on implementation of new transport web ticketing solution Read more... London Borough of Waltham Forest has entered the third year of operation of their resident
card scheme, Smartran, the smart card specialist company responsible for the successful launch of the scheme, and London Borough of
Waltham Forest have agreed a new two year contract to the
borough resident card scheme, the OneCard. Read more...
Smartran successfully deliver feasibility study into a Youth Access card for London Borough of Barking and Dagenham Read more... Novacroft chose Smartran to advise on implementation of transport smart ticketing solution Read more... |
Recent Clients Include:
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