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What we do

Smartran exists to solve the critical issues facing our clients, both large and small. Our unique approach is not only what differentiates us, but also what makes us successful. Smartran helps its clients improve services, increase efficiency and provide a better customer experience. Through all aspects of our work, we have established a track record of increasing return on investment, shortening project timescales, increasing benefits and reducing costs. We achieve these outcomes through our involvement at every stage of the project life cycle. Our main areas of work are proposition implementation, business process improvement, implementation of future ticketing technology and deployment of multi-application smart card schemes.

With the focus on cost reduction, we can apply our experience to make processes more efficient, to increase revenues and reduce wasted resources. For one client, we identified delayed financial settlement in excess of £4million which was corrected and the underlying cause mitigated. For Waltham Forest Borough Council, we enabled the progressive transition of over £10m cash receipts per annum to lower cost, more convenient channels. We are helping another client introduce a leading-edge web ticketing service which will make it easier to buy tickets online and provide a more flexible, lower cost alternative to traditional face to face channels. We are working on a current assignment which could halve the cost of issuing smart cards and triple the uses for each card. Our goal is to help clients achieve sustainable service improvement at reduced cost.

We examine what organisations are doing to stay relevant and competitive in this fast-paced world, and which ones are doing it best. We then strategise using smart tools and global resources in order to understand the implications of every choice our clients can make. Our experience, expertise and innovation is applied in our client work:


Our broad systems, government and commercial experience enables us to undertake rapid short focused studies, major projects and contract management assignments. We typically work on the client side of an initiative calling on our experience in:

  • Assisting in the earliest stage of strategy definition

  • Undertaking requirements capture 

  • Evaluating alternative approaches

  • Solution definition 

  • Supporting tendering and supplier selection

  • Managing supplier development and delivery stages

  • Acceptance test planning and execution


Our core team and consultants bring a wealth of expertise including:

  • Business Case verification and clarification

  • Technical solution design 

  • System requirements definition 

  • ITT preparation and supplier selection process

  • Service definition and organisation planning

  • Sustainable service improvement at reduced cost

  • Project, programme and contract management

  • Implementation management

  • Ongoing service delivery


Finally, we have a track record of delivering better more effective solutions through innovation:

  • Proposition definition, development and realisation

  • Smart ticketing including future ticketing technology

  • Contactless cEMV in transit and as token for account based services  

  • Scalable cloud based services

  • Applications of NFC and Bluetooth technology

  • Multi-application resident smart card schemes

  • Multi-purpose school and student card schemes

  • Reward and incentive schemes

Does your company need our services? Contact us today.

Areas we specialise in

Discover Our Expertise

Smartran offers clients a broad range of professional expertise which can be applied to all stages of a project's life-cycle. We are currently assisting clients in the areas of transport ticketing, Local Authority smart cities, strategy, higher education, incentive schemes, contactless payment applications and improved delivery of existing services. We typically undertake assignments which make it easier for residents and customers to access our clients' services.


Want to find out how we can help?

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