Smartran offers the comprehensive capabilities and deep industry knowledge necessary to help you solve the most complex issues of your organisation.
Smartran provides project delivery and consultancy services in transport ticketing including contactless, Smart City initiatives, student card schemes, resident card schemes, reward/ loyalty/ incentive schemes, payment and their convergence. We are experienced in network design, mobile applications and application architecture.
Experience, Expertise and Innovation
Our core skills and experience are in the areas of:
• Proposition definition and development
• Network infrastructure and application architecture
• Sustainable service improvement at reduced cost
• Rapid project delivery to accelerate benefit realisation
• Transport ticketing including future ticketing technology
• Multi-application smart card schemes.
We approach each of our clients with fresh eyes to develop customised, unique strategies.
Want to experience the expertise of Smartran for yourself? Give us a call today and let’s discuss what we can do for you.
Meet Our Team
Where the Passion Begins
Smartran’s resources bring a wealth of experience in the design, implementation and operation of industrial strength solutions to support information distribution, ticketing, retailing, intra-company trading, rewards, incentives and settlement. Smartran regularly contributes to industry forums and is often asked to speak or chair conferences.
At Smartran, we pride ourselves in developing long term client relationships which are built on trust and a track record of achievement. We focus on achieving the objectives and delivering the benefits. We carefully define the objectives, scope, timescales and expected output for each assignment undertaken. We ensure the correct mix of resources from the client organisation, Smartran and third parties is assembled on each team.
When required, Smartran can draw in additional resources from a network of known associates and business partners to provide subject experts or integrated project teams. Our team is eager to learn, open to new ideas and technologies and adaptable to the fast-changing and increasingly complex business environment. Read below to learn more about our exceptional team.
Our Valued Clients
Smartran's clients include transport operators, DfT, Local Authorities, developers, schools, colleges, universities, ticketing system providers and RDG (formerly ATOC and Rail Settlement Plan).
Smartran is responsible for trialling one of the most innovative contactless payment in transport solutions, designing and implementing many of the resident cards schemes in London, is leading on the design of multi-application student cards and has advised the GLA, DfT, London Councils and many other organisations.
Our team includes experts from many fields who are ready to help develop and grow your business. From initial ideas to execution, we have vast experience throughout. Have a look at our client list below and get in touch with any questions.
Contactless EMV and Mobiles
Programme management and solution design
Smartran is currently delivering two innovative solutions for frictionless travel on rail (mobile app utilising blue tooth beacons and contactless EMV payment acceptance on bus). The bus EMV trial is new, innovative and unique proposition for customers and bus operators which combines account based features and UK Cards Model 2 liability sharing.
ITSO Smart Ticketing
Project Management & Consultancy
Working closely with Merseytravel, Smartran was responsible for scope, design, planning, specification and resourcing of rail extension of Walrus smart ticketing and potentially part of Transport for the North smart ticketing. Drawing in best practice and experience from other operators and city schemes. Scope of systems includes retail, gates, passenger validators, handheld checker and back office systems integration to deliver a customer service improvements and financial return.
Fares Collection & Ticketing
Project management and systems design
Smartran was responsible for system design, implementation planning, integration of ITSO period pass, carnet and e-purse; TVM design and deployment, validators, handheld ticket checking and revenue protection; customer proposition, retail channels, customer service and maintenance arrangements with suppliers; recent PCIDSS review.
Department for Transport
Regional smart ticketing schemes
Smartran led the development of detailed guidance on setting up regional smart ticketing schemes. Provided input to national policies and Government initiatives.
University of the Arts London
Design, tendering, supplier selection and implementation
Smartran has successfully advised on the design, tendering, supplier selection and implementation of a multi-application student card which was rolled out to very tight timescales. The work included testing of functions from registration through to card application and interface integration. We successfully provided technical support to the card issuing process and integration with library and access control services.
Strathclyde Passenger Transport
Glasgow contactless smart tickets
Smartran advised on use of contactless smart tickets for occasional users of bus and underground service; introduction of supplier; integration testing with vending and parking machines; co-ordination supply of over 10 million tickets in first year.